Credit Application

Can I apply for Net 30 or other terms?

Yes, simply fill out the Credit Application and allow a few weeks for processing. Please note that applying for terms may impose a short delay with your order processing.

Order Form

Can I write down my order and send or fax it to you rather than email it?

Absolutely! We just ask that you use our Order Form to make sure that we get all of the information we need from you.

Image Request Consent Form

Can I use your images on my website/catalog/advertising?

If you would like to use our images for your website/catalog/advertising please fill out the consent form which states our images are copyrighted but we are giving you permission to use them. Next, email or fax us back your signed form along with the list of images you are requesting. Please note we do not provide CDs of all of our images or catalogs. Please allow 5-7 days to process your request.

Sales Policy

Is your Sales Policy available online?

Yes, you can view our Sales Policy as well as any other form under our Download Forms link.

Claims Document

How do I submit a claim or return?

Please review and sign our Claims Document and send, fax, or email it to us. Please allow a few weeks for processing.

Back Orders

What happens if an item is backordered or out of stock?

We automatically ship backorders unless there is a cancel date or you have specifically requested no backorders.

Shipping Season Codes

ESPRING

January, February

SPRING

February, March, April, May, June

SUMMER

June, July, August

EFALL

August, September, October

FALL

September, October, November

ASAP

As Soon As Possible

DATED

Customer specified date